Leveraging Behavioral Science to Optimize Product Engagement Metrics

Introduction In today's fast-paced and highly competitive business landscape, a product's success heavily relies on customer engagement. As startups and established companies strive to create products that captivate and retain customers, measuring and analyzing product engagement metrics has become crucial to product development. This practice, particularly during the early stages of design and testing, can … Continue reading Leveraging Behavioral Science to Optimize Product Engagement Metrics

Behavioral Science: The Missing Ingredient in Your Startup’s Innovation Strategy

Introduction Entrepreneurial innovation has the potential to drive transformative progress, but ventures often need help to create solutions that resonate with users and motivate sustained engagement. While financial and market factors are critical, a venture's ultimate success frequently hinges on its ability to shape customer behaviors. It is essential to account for the complex ways … Continue reading Behavioral Science: The Missing Ingredient in Your Startup’s Innovation Strategy

From MVP to Scalable Product: A Tactical Guide for Development, Validation, and Growth

Introduction This article delves into the strategies and approaches for early product design, testing, and management within the startup context. While the focus is on startups, many practices and tools highlighted can apply across contexts, from small ventures to large corporations. The critical emphasis is customer engagement and establishing long-term relationships with early adopters. By … Continue reading From MVP to Scalable Product: A Tactical Guide for Development, Validation, and Growth

Leveraging Behavioral Science to Drive Early Product Design

As an applied psychologist and entrepreneurship educator, I aim to apply behavioral science research and knowledge to the venture realization process. In particular, I'm interested in how creativity and innovation can be better understood and supported through the lens of behavioral science. Behavioral science is a valuable tool for anyone involved in venture realization, especially … Continue reading Leveraging Behavioral Science to Drive Early Product Design

The Power of Customer Feedback: How Startups Benefit

Customer feedback is crucial for startups as it provides valuable insights into how the target market positions the company's products or services. By actively seeking out and listening to customer feedback, startups can identify areas for improvement, address any problems or concerns, and ultimately enhance the overall customer experience. Critically, customer feedback is essential for … Continue reading The Power of Customer Feedback: How Startups Benefit

IDEO “Shopping Cart” Video: On Diversity, Deep Dive, & Culture

In an earlier post, I outlined some fundamental aspects of design thinking and how it supported the new venture realization process. For the following three parts, I want to look at the famous (and possibly infamous) IDEO Shopping Cart design video to answer one question - Are the lessons derived from this archival document still relevant? … Continue reading IDEO “Shopping Cart” Video: On Diversity, Deep Dive, & Culture

Why Startups Should Focus On Pre-Launch Metrics

Everyone agrees that measuring and monitoring startup performance is a critical success factor for fledgling enterprises. However, while much is written about measuring startup performance post-launch, there is less attention to pre-launch metrics. In this post, I make the case that establishing a disciplined pre-launch culture, manifested by a history of goal setting, measurement, monitoring, … Continue reading Why Startups Should Focus On Pre-Launch Metrics

Early Solution Design and Testing (Part Two)

In the last post, I explained some initial thoughts on designing and testing early solutions with your target customer. As mentioned, I see the initial solution design as a continuation of early customer engagement. Once you have conducted enough customer interviews to define the problem and consider potential solutions confidently, you can begin early-stage product … Continue reading Early Solution Design and Testing (Part Two)

Early Solution Design and Testing (Part One)

For the next couple of posts, I will discuss ways to approach early product design and testing within the startup context. Let me say up front that many of the practices and tools highlighted can be applied in multiple settings, from early ventures to large corporations across many product categories, and applied to B2C, B2B, … Continue reading Early Solution Design and Testing (Part One)

Starting with Customer Outcomes

As entrepreneurs, product developers, and innovators, we tend to get caught up in the technical functionality of our solutions. As I have stated before in this blog, founders tend to be enamored with their conception of the customer's solution rather than the problem itself. Many innovators begin by thinking about the functionality of their proposed … Continue reading Starting with Customer Outcomes